For Five9 admins
An IDE for your Five9 IVR.
Visual edits, AI refactors, PR-style review — all in your browser. Your IVR bundle stays local by default; AI and Cloud Save are opt-in.
Free forever · No credit card · Your bundle stays in your browser
How it works
- 01
Export from Five9
Use Five9 admin's IVR Scripts export to get a .zip bundle.
- 02
Edit in ivrloom
Drop the .zip. Edit visually, bulk-refactor with AI, simulate calls, review changes as a PR diff.
- 03
Re-import to Five9
Download the modified .zip. Re-import in Five9 admin as usual. No API integration required.
What you get
Visual editor
A modern canvas for your IVR graph — drag, multi-select, and inline edits. Not a 2010 Java window.
AI refactors
Describe a flow-wide change in plain English. Review the diff, then apply. Only the slice you ask about is sent to our AI provider (Anthropic) — disable AI to keep everything local.
Call simulator
Queue DTMF, press Run, watch the trace step through your flow. Save scenarios and re-run after edits.
PR-style review
Every change is a side-by-side diff you approve before download. See exactly what moved.
Bulk, cross-flow edits
Rename a prompt, reroute a skill, or update a transfer across every flow at once — ask the AI, then review the diff before anything is applied.
Offline-first
Your .zip bundle has no upload endpoint — it stays in your browser. No Five9 credentials, no API access. AI and Cloud Save are opt-in.
vs the Five9 IVR Script Designer
| Capability | Five9 Designer | ivrloom |
|---|---|---|
| Runtime | Java app, slow startup | Browser, instant |
| Bulk edits across flows | No | Yes |
| Undo / redo | Unreliable | Full history |
| AI assistance | None | Built in |
| Call simulation | No | Yes |
| Change review | None | PR-style diff |
| Your data | On Five9 | Stays in your browser by default |
Common questions
- Does ivrloom connect to my Five9 account?
- No. You upload a .zip exported from the Five9 admin console, edit it in your browser, and download a modified .zip to re-import. There's no API integration and no Five9 credentials.
- Is the AI assistant required?
- No. Manual visual editing is the core and works with AI off. The assistant only proposes changes for you to review, and a privacy toggle disables it entirely.
- Will editing break my live IVR?
- Editing happens on the exported bundle — nothing changes in Five9 until you re-import. Unknown node types are preserved byte-for-byte, and every change is a diff you approve first.