For Five9 admins
A modern Five9 IVR Script Designer alternative.
ivrloom edits your Five9 IVR in the browser — bulk edits across flows, AI refactors, call simulation, and PR-style review. No Java app to launch, no API access required, and your bundle stays local by default.
Why admins switch
The Five9 IVR Script Designer does the job, but it's a desktop Java application from another era: slow to start, no way to make the same edit across multiple flows, an undo you can't fully trust, and no record of what changed. A routine prompt update becomes an afternoon of clicking — and a crash mid-edit can cost you the work. ivrloom replaces that with a fast, modern editor that treats your IVR the way you'd treat code.
Edit your Five9 IVR in the browser — no Java to install
The Five9 IVR Script Designer is a Java desktop application: you wait for it to launch,
keep a runtime updated, and you're tied to a machine that has it installed. ivrloom has
nothing to download. Open a tab, drop in your exported
.zip, and
you're editing — on macOS, Windows, or Linux, on whatever machine you're sitting at. No
installer, no admin rights, no Java startup screen, and nothing to patch when the next
version ships.
ivrloom vs the Five9 IVR Script Designer
| Capability | Five9 Designer | ivrloom |
|---|---|---|
| Runtime | Java desktop app, slow to launch | Browser — instant, nothing to install |
| Bulk edits across flows | No — one flow at a time | Yes — one change across every flow |
| Undo / redo | Unreliable | Full, reliable history |
| Search | Limited | Search across all flows |
| Cross-flow refactor | Manual, flow by flow | Rename a prompt or reroute a skill everywhere at once |
| AI assistance | None | Built in — proposal-only, you approve every change |
| Call simulation | No | Yes — queue DTMF, watch the trace step through |
| Change review | None | PR-style diff you approve before download |
| Round-trip safety | — | Unknown node types preserved byte-for-byte |
| Auto-layout | Manual | Tidy the graph on demand |
| Keyboard shortcuts | Minimal | Keyboard-first |
| Your data | On Five9 | Stays in your browser by default |
| Price | Bundled with Five9 | Free tier, then $19/mo |
How switching works
There's nothing to rip out. ivrloom runs alongside Five9 — it edits the same
.zip bundle
the admin console already exports.
- 01
Export from Five9
Use the Five9 admin console's IVR Scripts export to download a
.zip. - 02
Edit in ivrloom
Drop the
.zip. Edit visually, bulk-refactor with AI, simulate calls, and review every change as a diff. - 03
Re-import to Five9
Download the modified
.zipand re-import it in Five9 as usual. No integration, no API access.
Questions about switching
- Do I have to stop using the Five9 IVR Script Designer?
- No. ivrloom runs alongside Five9 — it edits the same .zip bundle the admin console exports, so you can switch on a single change or keep both. Nothing in Five9 changes until you re-import.
- Do I need to install Java or download anything to use ivrloom?
- No. ivrloom runs entirely in your browser — there's no Java desktop app, no installer, and nothing to download or keep updated. The Five9 IVR Script Designer is a Java desktop application; ivrloom replaces it with a browser editor that works on any OS.
- Does ivrloom need access to my Five9 account?
- No. There's no API integration and no credentials. You upload an exported .zip, edit in your browser, and download a modified .zip to re-import yourself.
- Will switching break my IVR?
- ivrloom is round-trip safe: node types it doesn't recognize are preserved byte-for-byte, and every change is a PR-style diff you approve before download. Re-import as you would any IVR bundle.
- How much does it cost compared to the Five9 Designer?
- The Five9 Designer is bundled with Five9; ivrloom adds a modern editor on top. It's free to start with no credit card, then $19/mo for Solo and $99/mo for Team.
Stop dreading IVR changes.
Free to start, no credit card. Your bundle stays in your browser by default — AI and Cloud Save are opt-in.
Try for free